Contact Information
For Customer Support/ID Card service hours, please see the “Customer Support” section listed above
Customer Support: 334.953.6489
Career Development: 334.953.5050
Force Management: 334.953.1191
Installation Personnel Readiness: 334.953.5056
View Contact
Military Personnel Flight
The mission of the Military Personnel Flight to provide quality personnel support. They cover everything from ID cards to base in-processing, assignments, reenlistments, and retirements for all Airmen and their families. Additionally, they are the one-stop source for evaluations, promotions, testing, awards, and decorations, or other special actions.
The MPF also handles the distribution of CAC cards. In order to obtain one, appointments are made by phone or digital sign-ups. However, they understand it’s possible that there are no available appointments for you to sign up for before your ID expires. Therefore, for those in a time crunch, there are special walk-in hours.
ID CARD/DEERS HOURS
Military Personnel Flight
Hours of Operation
Monday -Wednesday & Friday:
0800-1500
Thursday:
0800-1300
Closed:
Weekends/Federal Holidays/AETC Family Days
ID Card/DEERS Walk In Hours
Monday – Friday:
0800-1200
Air University Faculty, Staff, & Student Walk In Hours
Wednesday:
1300-1500
Schedule an Appointment at https://idco.dmdc.osd.mil/idco/ or give us a call at 334.953.6487
Customer Support
Contact
Phone: 334.953.6487
Organizational email: 42FSS.FSMPS@us.af.mil
Common Access Cards or Uniformed Services ID Card
If you have questions about your CAC or ID, you can visit this link. This site will guide you through the process of obtaining, using and maintaining both types of cards.
You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here. If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here.
MilConnect
You can make certain updates yourself from your home computer! Click here to learn more about how to do things like updating personal contact information, obtaining proof of health coverage, transfer education benefits, and so much more!
Passports/Visas
For Official Passport and Visa applications please contact
Ms. Seria McLendon
Email: seria.mclendon@us.af.mil
DSN: 493.5215
COMM: 334.953.5215
Telework: 334.603.2644
Other Services
Force Management
Phone: 334.953.1191
Organizational email: 42fss.fsmpm@us.af.mil
- EPRs(EPBs)/OPRs(OPBs)/Training Report
- UIFs
- MELs
- PCAs
- SDAP
- Duty Status
- Duty Title
- G-Series Orders
- O/S Tour Dates
- TDY History
- Duty History
- Amendments
- Awards and Decoration – Mr. Royal Parker email address (royal.parker.ctr@us.af.mil)/DSN 493.2781/COMM 334.953.2781
Career Development
Phone: 334.953.5050
Organizational email: 42fss.careerdev@us.af.mil
- Promotions
- Retirements
- Separations
- Reenlistments
- Extensions
- Assignments
Awards and Decorations
Mr. Royal Parker email address royal.parker.ctr@us.af.mil
DSN 493.2781/COMM 334.953.2781
Located in Room SW 111. Please come straight back to the room without signing at the front desk.
Related Customer Services
Joint Spouse (Military to Military) DEERS Updates
Installation Personnel Readiness
NCOIC, Installation Personnel Readiness
Phone: 334.953.5056
Organizational email: 42fss.fsmpr@us.af.mil
How to Make an Appointment
- VISIT Rapids Appointment Scheduler (Click Here)
- CLICK Make Appointment
- SEARCH AL -> Montgomery -> Select
- SELECT A date and time convenient for you
- FILL OUT The appropriate information
- SET A reminder to go
117th ARW Alabama AirNG Birmingham
Walk-Ins Only
5401 East Lake Blvd.
Bldg. 151 Rm. 145F
Birmingham, AL 35217
Operating Hours:
Tuesday – Friday
8:00 AM- 10:00 AM
1:15 – 2:00 PM
187th FW Alabama AirNG Montgomery
Accepting Walk-Ins
Fridays 9:00 AM – 11:00 AM
5187 Selma Highway Building 1502
Montgomery, AL 36108
Operating Hours:
Tuesdays and Thursdays
8:00 AM – 10:00 AM and 1:15 PM – 2:00 PM
Wednesdays
7:00 AM – 12:00 PM and 2:30 PM -3:30 PM
Fridays
7:00 AM- 9:00 AM and 1:30 PM – 3:30 PM
908th AW Maxwell
908th Members Only
401 W Maxwell BLVD Building 1056, rm 109
Maxwell AFB, AL 36112
Operating Hours:
Walk-Ins
Mondays,Wednesdays, and Friday
9:00 AM – 12:00 PM
Drill Weekend
8:00 AM -12:00 AM
Alabama National Guard ID
Accepting Walk-Ins
1730 Congressman WL Dickson Dr, rm 112
Montgomery, AL 36109
Operating Hours:
Monday – Friday
7:00 AM – 4:30 PM
Anniston Army Depot
By Appointment Only
331 Victory Dr, Bldg 220
Bynum, AL 36253
Operating Hours:
Monday – Thursday
8:00 AM – 3:00 PM
Fort Benning
Accepting Walk-Ins
8150 Marne Road Bldg. 9230
Fort Benning, GA 31905
Operating Hours:
Mondays – Wednesdays
8:00 AM – 4:00 PM
Thursdays
10:10 AM – 4:00 PM
Fridays
8:00 AM – 4:00 PM
Lunch is taken from 11:45 AM – 12:45 PM
Closed 3rd Wednesday of the month for training
Fort Rucker
Accepting Walk-Ins
5700 Novosel St. Rm. 130
Fort Rucker, AL 36362
Operating Hours:
Monday – Friday
7:30 AM – 3:30 PM